Cancellation Policy

Your appointments are very important to us.  We hold your appointment times just for you and ask that you provide us with 48 hours notice when canceling or rescheduling an appointment.  This way we can adjust our schedule accordingly and hopefully accommodate other patients. We understand that there are sometimes unavoidable emergencies and we will do our best to work with you. This policy update comes from a place that will help allow our business to stay efficient and successful, which in return helps you all as clients continue to have the best experience possible. 

 Here is our policy for appointment cancellations and no-shows: 

  • 48 hour cancellation/reschedule notice is MANDATORY.
  • All patients will be required to place a $100 deposit for all: filler, Sculptra and thread appointments. This deposit will be applied to your end total.
  • If you cancel 48 hours or more before your appointment, you will be refunded your deposit unless you choose to reschedule.
  • If you cancel or reschedule 48 hours or less before your appointment, the deposit is nonrefundable and other fees may be  applicable based off of service scheduled.
  • If you requested a multiple service appointment you are responsible for the time and product you are scheduled for, if you decide to change this during your appointment there will be a $100 dollar change fee.
  • All patients will be required to have a card on file.
  • 48 hour or less cancellation/ no show or reschedule notice will result in the following fees to the card on file:

 – Toxin: $100 fee

– Filler/ Sculptra/ Thread: $500 fee

– Facial/ Skincare Treatments: $50 fee

 As a courtesy, we do provide text/email reminders of your upcoming appointments.  Please understand that it is YOUR responsibility to remember appointment dates and times in order to prevent missed appointments and cancellation fees.  You are always welcome to call/text or email to double check on any scheduled appointment if you are unsure.